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Indiana American Water Company

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650 Madison St

Gary, IN 46402

+1 (219) 886-3770

http://amwater.com

Indiana American Water, a subsidiary of American Water, is a local water and wastewater company. The company serves more than 1 million individuals in over 120 communities. It coordinates pharmaceutical disposal programs in collaboration with the Illinois Environmental Protection Agency, which focuses on the protection of watersheds through public education. Indiana American Water offers bill payment options through mail, phone and the Internet, as well as through a automatic bill payment program. American Water is one of the largest, investor-owned water and wastewater utility companies in the United States. The parent company, through its subsidiaries, provides water and wastewater services to approximately 15 million customers in over 1,500 communities throughout the U.S. and Canada.

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Indiana-American Water Company

Reviews

1.014 reviews

Themfing M.

10/26/2021

If I could give zero stars or -0 stars, I would do that. Our family has been a customer of this company for over a half century. Yet they will send a termination notice for a $55.00. And that is...

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Nick M.

1/30/2025

they shut you off with no notice then make you wait a day and charge $40 to turn it back on! horrible company!

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Trisha M.

1/23/2025

Very disappointed in this company I have had an emergency service request for over 24 hours at my home. I haven't had water in my home for over 48 hours frustrated, irritated, are just some of the...

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Steven D.

11/25/2024

Well I was going to write a big long review about how much this company sucks but it looks like everyone here has it covered. Thanks for nothing and your deplorable service.

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Steven M.

10/24/2024

I have attempted to add water service to an existing home with a well. The American,Indiana line is there I paid there fee, 4 months, no calls! No confirmation! I have called the "service number"...

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"hi there! it's not quite 4:30 pm on Nov 4 2025. I go to my mailbox and find yet another shutoff notice. I was so distraught I was about to lose it. I've had such a bad bad year. Suffered severe..."