Aqua Illinois

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187 S Schuyler Ave
Kankakee, IL 60901
+1 (815) 932-2058
http://aquaamerica.com

Aqua Illinois, a division of Aqua America, has been providing safe and reliable water and wastewater services to 14 counties across the Prairie State since 1886. Committed to high-quality service, Aqua Illinois ensures the communities it serves have access to essential utilities for their daily needs.

With a focus on water quality and sustainability, Aqua Illinois strives to maintain the highest standards in treating wastewater and ensuring compliance with environmental regulations. Through customer assistance programs and community involvement, Aqua Illinois plays an integral role in supporting the well-being of the residents in the areas it serves.

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Reviews

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1.514 reviews
Photo of Alexi H.
Alexi H.
11/4/2025

hi there! it's not quite 4:30 pm on Nov 4 2025. I go to my mailbox and find yet another shutoff notice. I was so distraught I was about to lose it. I've had such a bad bad year. Suffered severe...

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Mike M.
11/12/2025

Boil water notices all the time. Living with no drinkable water for days along with outrageously high bills. Brown water straining sinks. How are they allowed to operate.

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Crystal S.
12/19/2024

Customer service is horrible. A payment was made for my service to be turned back on but because they close at 5 my and I couldn't call in because they don't have an automated system to collect...

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Doug B.
11/14/2024

Aqua has consistently had problems with the water quality in the Kankakee area, with frequent 'boil water' notices. Recently, their Customer Service App has had a problem with their online...

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Maryann M.
3/6/2025

The water is turning my skinks brown and the stains will not come out. I would not give this water to my pets. The bill is outrageous. It's ruining my clothes in the washer. We are moving.

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United States›Illinois›Kankakee›Aqua Illinois

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