If I could give them 0 stars I would. I have had so many issues in the last 3 years that I have been a customer that I don't even know where to start. They told me they were coming to install,...
Frontier Communications
(9)
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Frontier Communications is a prominent internet service provider in Wausau, WI, offering a variety of fiber internet plans ranging from 500 Mbps to 7 Gbps to meet diverse customer needs. The company also provides additional services, including phone, TV, and streaming options for both residential and business clients.
With a strong commitment to expanding fiber connectivity, Frontier aims to "uncable" the internet experience for its users, ensuring reliable access and innovative solutions. Their dedication to customer support and service accessibility makes them a key player in the telecommunications industry.
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Reviews
Customer service is nonexistent. Almost impossible to reach anyone and when I finally did I was basically called a liar. Pains me to have to give one star.
The worst... And they can get away with it because they have no competition. We have a .1 mps which is less than dial up. We purchased a monthly service for in-house "service". Yet they refuse...
I wish it was possible to give a zero or negative number because the scheduling and techs are the worst ever. The last 4 appointments...yes I've needed that many related to tech...
Worst service ever! They didn't come when they said they would. We run a business and didn't have internet for days n days!
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