Apple Bayshore

I visited today, having some major email issues. Tay and Ken helped me fix the problem, both were friendly, professional, knowledgeable, and I was in and out of the store in maybe 20 minutes.

I had a really disappointing experience. What should have been an exciting moment--getting a new phone--turned into a bit of a nightmare. I was trying to explain to the employees that something...

A couple days ago, I bought an iPhone 17 Air (replacing an iPhone XR). The keyboard kept switching between the letters keypad and the character/numbers keypad intermittently. I called Apple and...

I somehow deleted Outlook on my phone when I was trying to do some things on my phone at home so I took my phone into the Apple Store. A man approached me young guy at the front and made fun of me...

Always wonderful customer service! Very attentive staff. I appreciate that they explain the steps they are going through to work on my phone (it was a fail. 3rd visit. They are all baffled!). But...