west elm

Rubie and the team at West Elm/Williams Sonoma are hands down some of the best customer experience professionals I've ever dealt with. We ordered 3 couches and a bed, and the bed arrived...

We just moved my mom into a retirement community and ordered her a couch and chair from West Elm. Delivery was supposed to be December so we gave my mom's old couch away. Now I get an email saying...

I have been a great customer of WE through the years--3 bedroom suites, 2 dining sets, 2 couches, 3 leather accent chairs, side tables, bedding, lamps, dishes, etc., etc. I will not shop at WE...

Do not buy from this place or William Sonoma or Pottery barn or any of their brands. The customer service is the same. You the same service as you would get from Craigslist. We were told that...

I tried ordering a matched set of bath and hand towels back in mid-September. The hand towels arrived okay, but the bath towels were placed on back order, with the delivery date repeatedly pushed...