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Tacoma Public Utilities

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3628 S 35th St

Tacoma, WA 98409

+1 (253) 502-8600

http://www.mytpu.org

Tacoma Public Utilities, also known as TPU, is a publicly owned corporation that is governed by the City of Tacoma in Washington. It is a department of city government that operates through revenues from the sale of services. The department is governed by the Public Utility Board. Tacoma Public Utilities offers electric, water and rail services. It operates Tacoma Power, Tacoma Water and Tacoma Rail divisions. Established in 1893, the department has a staff of more than 1,200 employees. Tacoma Public Utilities is one of the oldest municipal utilities in the United States. It provides services for residents and businesses.

Also at this address

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Reviews

2.042 reviews

Rick H.

1/9/2026

I've had nothing but great service from the people at TPU over 20 years. The only exception is when they failed to hold a contractor accountable for flood damage he caused in Dash Point State Park...

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Joey P.

5/6/2025

They double charged my account and refused to refund me for one of the charges. I paid my bill and set up auto pay on the same day, this caused a double charge. No problem I thought I will call...

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Herschel B.

7/15/2024

Terrible customer service. Utilities were shut off with no notification. If I had a choice I would discontinue service with them forever.

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Robert C.

12/10/2024

I spoke with Steve in the power shop many times and was instrumental on helping me figure out why I was having power surges and voltage drops. He was also very attentive and great to work with....

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Alyssa P.

9/19/2023

I have never experienced such horrible customer service before encountering this company!! They only look out for themselves and don't care about struggling families! They will shut off your power...

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