Brittanie H.
3/28/2015
I used to dread coming into this Verizon location. Until I had a corrective experience yesterday! I came in because my iPhone's audio was on the fritz and I had already gone to the Apple Store...
Verizon
$$$
Closed
(38)
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12250 W Broad St
Henrico, VA 23233
Visit our store at Richmond for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
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Reviews
2.038 reviewsCarter S.
12/4/2025
Waited about 30 minutes with barely anyone in the store, while the employees sat and chatted, then after I was "helped" whoever helped me needed up walking away and proceeded to ignore me for...
Trudy T.
3/9/2024
Walked in the door and was greeted quickly by CJ at the door. He was very friendly. I had arranged to pick up new phones and drop off phones to be traded in online. He explained the online hasn't...
Tracey L.
9/18/2024
Knowledgable. Pleasant. Patient. Thanks, Thomas Fitzpatrick! We've tried other Verizon locations but this one is the best!! Been coming here for over two years.
A P.
2/18/2025
possibly the worst Verizon store I've ever been to... The incompetent and rude manager had an angry, bitter attitude and no customer Service skills whatsoever. She must've been a special hire...
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