UPS Customer Center

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1390 Air Rail Ave
Virginia Beach, VA 23455
Visit UPS Customer Center in VIRGINIA BEACH, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.

Reviews

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3.027 reviews
Photo of Myra E.
Myra E.
11/19/2022

I came to pick up a package from the customer service center and was immediately greeted by Alex who was very kind and helpful. I don't think I've ever gotten such a warm and enthusiastic greeting...

Venesa ..
10/31/2025

Terrible follow through and communication, they do not delivery in time frame window they send out. Only thing good is the drivers are super nice

Photo of J David H.
J David H.
7/18/2019

When your package absolutely needs to be there on time who do you trust? Well there are a few options in a competitive shipping market. UPS has been a great choice for my family. This review is...

Photo of Bilan W.
Bilan W.
10/14/2022

Does anyone have a local or internal phone number for this location? I've been there before, and the lady was amazingly helpful. But now, ups has lost my package, in my city, and I dont want to...

Photo of Suzanne S.
Suzanne S.
9/4/2021

The customer service is excellent at this location. Pulling up a label is done at the self-serve desktops but the reps will help you if there's a question. Note almost every one of the one-star...

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