Meili L.
4/29/2018
I went in there hoping to switch to t mobile. I had an associate who helped me and run my credit. Then, he later came back and told me that I would have to trade in my phones to get them pay off...
T-Mobile
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(43)
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6500 Springfield Mall
Springfield, VA 22150
Visit T-Mobile Springfield at 6500 Springfield Mall, VA for the latest in 5G technology. Get exclusive iPhone deals, and discover our wide selection from Samsung and Google. With America's leading network, you'll enjoy the fastest and most reliable 5G coverage. Our store is filled with Mobile Experts dedicated to superior sales assistance and service. Elevate your communication with the best devices and accessories. Call us today at (703) 438-1068.
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Reviews
4.0(43)
Monica S.
4/13/2025
Save yourself and go to a different location, or maybe save yourself the trouble and opt for an alternative phone company. This was not my first time with a less than average experience at this...
Jaime L.
12/18/2025
Very disappointed by customer service at the Springfield Town Center store. I Just visited to purchase an iPhone 15 and add a new line to my account. The associate was not welcoming and almost...
Tammy R.
1/19/2022
TMobile merged with Sprint and customer service has just gone down hill overall (many locations and the 1800 customer service center)...TMobile has to do better to retain us as customers or we are...
D F.
1/19/2020
Shout out to Herbert Reyes! On a busy late saturday afternoon, he was able to assist my wife and I transfer service from Verizon to Tmobile! Even helped us link our Netflix account to Tmobile to...
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