I'm not sure why there are even any bad ratings, the customer service at this location is great thanks to Karina, who is a very helpful and great person! I feel lucky that she is the one at the...
Sunglass Hut
(7)
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The manager would not process a refund for me. I was a first time customer at this retailer and was not treated with the utmost respect and understanding. I was told the "system"in the computer...
I had bought a couple pairs of Ray Ban glasses from the Macy's location after waiting a long time for service and was told I could exchange the glasses at any location. When I went into this...
Service was not good. Workers were rude and dismissive. Very disappointed because I used to love buying their products but I will now go elsewhere.
I purchased a new pair of sunglasses from Sunglass Hut in Fair Oaks Mall over the weekend. The staff was very nice. They knew the product well and made good recommendations.
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