Pep Boys

A big thank you to the manager and assistant at Pep Boys in Dale City who took the time out of their very busy schedule to get us on the road again. We had a nail in one tire as we were traveling...

Don't bother unless you have 3-4 hours to waste. Happens every time. I thought I would be smart this time and call 1 hour before my appt to see if they were backed up. I was assured they would see...

I would like to say, wonderful staff! They have amazing customer service technicians working here. Unfortunately they may be experiencing staffing issues. I was rebooked two days in a row, and...

Bought 4 new tires with lifetime free rotation. After 10k miles, went for rotation and got refused because all four ties are in good condition and no rotation needed. After about 30k in, the front...

I had a scheduled appointment this am at 8. I took off work for it. I don't have the ability to just take off a couple hours s it was a full day. I drove 45 minutes to get there because it was...