PenFed Credit Union

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2930 Eisenhower Ave
Alexandria, VA 22314
PenFed was established in 1935 and is one of the largest credit unions in the United States with over a million members and $16 billion in assets.

Reviews

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1.5299 reviews
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Just S.
9/29/2024

I've been a member of Pentagon Federal Credit Union since 1981. I have my IRA in a CD in this place. You MUST have a cellphone to do business with them. Not every one has a cellphone for whatever...

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A K.
9/14/2025

Terrible customer service. I contacted PainFedup CU with a simple request and it was so hard to get help. They lost my business.

I S.
11/22/2025

On October 20, a valid $25 transaction from my NYC OMNY transit card was flagged as a fraud and declined. I posted the following penfed review: I have been using my NYC transit card for about a...

Elana R.
8/12/2025

My husband and I applied for a HELOC loan in March 2025 and in August 2025 we were not finished yet with the process. We have had HELOC loans with other banks (Bank of America and Santandar) and...

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Lisa B.
7/8/2025

Absolute disaster and completely incompetent. The aforementioned duplicate of my equity line that was supposedly fixed 3 years ago delayed the closing of my house sale by 5 days and almost caused...

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