PenFed Credit Union

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2930 Eisenhower Ave
Alexandria, VA 22314
PenFed was established in 1935 and is one of the largest credit unions in the United States with over a million members and $16 billion in assets.

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1.5

(300)

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Just S.
9/29/2024

I've been a member of Pentagon Federal Credit Union since 1981. I have my IRA in a CD in this place. You MUST have a cellphone to do business with them. Not every one has a cellphone for whatever...

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A K.
9/14/2025

Terrible customer service. I contacted PainFedup CU with a simple request and it was so hard to get help. They lost my business.

Kay R.
1/7/2026

Penfed is hands down the worst company I've ever had the most unpleasant experience with having as my lender. Literally had to jump through hoops even to make a payment. Due to them not taking the...

I S.
11/22/2025

On October 20, a valid $25 transaction from my NYC OMNY transit card was flagged as a fraud and declined. I posted the following penfed review: I have been using my NYC transit card for about a...

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Lisa B.
7/8/2025

Absolute disaster and completely incompetent. The aforementioned duplicate of my equity line that was supposedly fixed 3 years ago delayed the closing of my house sale by 5 days and almost caused...

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