I bought my first mini here and I love it! Service: Jeff Shade has been really great.
MINI of Sterling
(63)
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Reviews
(63)
Spoke to Jean on January 12th, no resolution. Spoke to Josh Today and got the run-around. On August 9th 2025 we cancelled a tire/wheel/key/dent service warranty contract, on August 28th Safeguard...
Price bait and switch. Quoted a price. Then a shop fee added on. Service advisor Jeff Shade texts me afterwards that says please fill out my survey; if I don't get a perfect rating I fail. Failure...
My parents bought me a used 2016 JCW Mini in Jan 2023. I have had it about 2 years. The only place the Mini has been serviced is at Mini of Sterling. I took my car in this past Thursday for...
WORST. DEALERSHIP. EVER. Worst experience. Awful salesperson (Mark Malik). Awful sales manager (who after seeing me sob and cry told me to deal with him and how sorry he was, but now doesn't...
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