KFC

On a road trip, decided to stop in for food - for all 20 of us. Called ahead when I was about 30 minutes away from store and asked that they have two buckets - 20 piece and 16 piece ready for us....

Went in at 3:50 p.m. and ordered through the kiosk. No one mentioned there would be a wait on white chicken. Was told at 4:15 they were still waiting for the white chicken to be done. Assumed...

Eyewitnessed as a customer. That 7 fellow customers stood waiting for their food during busy dinner time no chicken was prepared but all staff was goofing off in the back. Total of 4 members of...

Waited over 45 minutes 3 times after staff marked my mobile order as ready. The first I assumed was a fluke, the second I was determined to never come back. After seeing the former manager working...

Went in to order. Stood in line for 20 minutes. Six people in front of us. No one acknowledged any of us. After awhile a woman came out and told us to order at the kiosk. I don't want to use a...