I am writing to report my experience following a recent transaction at Haynes Furniture on Hull Street in Richmond, Virginia. Approximately one week prior, my wife and I were seeking a new bed...
Haynes Furniture
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Poor customer service. Management never called back to listen to my complaints. They said someone would get back to me but no one ever did. They were being very deliberate in not responding and...
We bought a "leather" sofa from Haynes in Henrico Virginia. We asked if it was real leather, not manufactured leather and we were told "real leather". It has been 11 months and we have cracks...
Purchased a Sectional after looking and reviewing. We had a credit from a previous purchase so we decided to use it at Haynes. The foot rest foam material started to bunch up shortly after...
My concern is value and service. On May 24, 2024 I purchased a sofa sleeper and the extended warranty. On 7/16/24 I had the service team come out because the legs have broken and both front...
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