Eagle Tele-Services Inc

Eagle Tele-Services is a leading provider of emergency road service solutions in Glen Allen, VA. With a dedicated team of trained Roadside Support Specialists and a network of reliable service delivery partners, they offer prompt and efficient assistance for all tire-related emergencies. Their state-of-the-art on-line case management system and advanced technology ensure a competitive advantage in managing emergency road service, while their tailored tire services and full coverage guarantee that every breakdown is handled with precision and care.

With a track record of handling over 355,000 events in 2020 and a goal to handle 400,000 in 2021, Eagle Tele-Services is committed to providing exceptional service. Their online tools allow customers to watch the dispatching process in real-time, access detailed breakdown information, and run reports. With a focus on customer satisfaction, they aim to answer 80% of calls in under 60 seconds and 99% of calls under 5 minutes. Whether it's call taking, dispatching, or follow-up, Eagle Tele-Services ensures that every step of the emergency tire service process is handled efficiently and effectively.

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