Arianna P.
1/12/2026
Bad customer service, buy the cookies tasted wonderful , the tres leche tasted like vanilla cake with milk
Crumbl Cookies
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(24)
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12080 Jefferson Ave Ste 700B
Newport News, VA 23606
Crumbl is home to the best desserts and cookies in the world! Baked from scratch, our weekly rotating menu features specialty cookies and desserts, like our award-winning Milk Chocolate Chip. Our bakeries provide excellent in-store service and options for delivery and curbside pickup. Crumbl Catering options like Large or Mini cookies are available to make your wedding, birthday party, or office event sweeter. Crumbl delivers unique flavors perfect for gifting and sharing with friends and family.
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Reviews
2.0(24)
Sally S.
1/16/2026
Customer Service is horrible. I've given them a few chances to see if the horrible customer service on previous visits was a fluke... nope always rude. Door says the close at 11. Website says 10...
Tiffanie W.
1/5/2026
Delicious, always tastes so good and my daughter begs for their cookies. We have used them for birthday
Maria R.
11/30/2024
This crumbl is usually busy given the location. I've been a few times and the staff is always friendly. I went in for the Thanksgiving pies and they did not disappoint. They sold out of the...
Karen Y.
1/9/2025
Ordered cheesecake on the app with points only to get there and no cheesecake is available. I was told my points would be refunded but they were not. I called to inquire about my points being...
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