Bb&t

Super helpful. Had some account access issues. Always courteous. With Covid, you can't just walk-in for things you have to make appt online. Have safe deposit box here. Not sure why the reviews...

Their ATM took my checks and then, crashed. It would not give me the checks back and it did not credit my account. BB&T/Truist(Horrible New Name) said to put in a claim and they could take up to...

not only did my transaction get messed up with no explanation, the lady on the phone laughed at me when i explained my frustration, and while i was there she stopped my deposit to help the man...

I have never experienced such incredible customer service at a bank before now. JoAnn Ratliff is the most pleasant representative to work with. She really shows she's passionate about the...

The absolute worst customer service we have ever experienced in a bank. They have made me and my boyfriend especially feel like lesser human beings. The Caucasian male working at this branch had...