Not so grate with travel. I filled out the travel notification before my trip. Was unable to login to my online banking app to transfer money. Called customer service, they said I was not locked...
EastRise Credit Union
(9)
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The Bigger they get the farther away from customer service they go!! When it was VSECU yep, things happened but it was taken care of. Now that they merged and took on a Nursing Home Name, the...
Lost wallet ,not returned. Applied for different ID's and card....only to get Fraud& Scammer. Patiently and informed Macey Thayer went above and beyond to secure and informed me of how, why, what...
East Rise has changed credit union banking for the worst. I'd been happy with VSECU for years starting with a car loan in 2009. Since suffering recent financial hard times, I've learned East Rise...
I have been a member for many years. Today was the worse customer service experience I've ever had. The representative was incompetent and wouldn't listen to my input about not making changes to...
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