I FOUND THE SECRET! Ask to be Transferred to Claims! Optum Bank starts you in an off shore call center where English is a second language and all they can do is follow a script. They ask for a...
Optum Bank
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Customer service is the worst. Long waiting times, support reps are not savvy enough and are not empowered, have to escalate everything. They put you on hold for long times, you have no idea if...
After leaving my former employer I was stuck with an Optum Bank HSA. I thought I would just leave the funds there, but the issues have been UNBELIEVABLE. I recommend that everyone AVOID Optum Bank...
Worst financial institution i have ever had to deal with. If this was upon myself I would have moved my funds long time ago and went somewhere else. The level of incompetency , abuse and pure...
Absolutely horrible, customer service never has an actual answer and are not very helpful at all. They constantly refer you back to the app or website which are both consistently have issues. My...
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