Enterprise Rent-A-Car

Edit/Update 8/4/15: After reading these reviews, they contacted me. We talked about it and they agreed to refund the additional fees. I expected a lot less. Good to know that it's still possible...

Enterprise employees were all incredibly friendly, the car I rented was very clean, and they handled the the insurance with no problems. I had a great experience with Enterprise throughout the...

Never rent a car from Enterprise. I was an hour past my return window because we were sick and hit backed up traffic on our way home. They charged me a full day when they said over the phone it...

Update--- I have emailed care@enterprise.com with all the information on this rental nightmare. We will see if they "care" like the email says. Don't have high hopes of hearing back from anyone....

We had our insurance company book a rental for us. I went in the next day and was told there was no vehicles available for rent. I was also told the soonest the would have a vehicle is 4 days...