Budget Car and Truck Rental

Excellent customer service! After receiving the last van at the airport (which was not what we reserved) Gustavo went above and beyond to help us and put us in a vehicle that better suited our...

Did not honor the Costco Travel Price. Charged us over $100 more than the said price and said that the Costco Travel Price is a suggested price

Never made clear to my husband and I that there was a hefty deposit required up front to rent in addition to the rental fee--if this was made clear we wouldn't have rented in the first place, it...

I would give this place a zero based on the manager's customer service. James Murray is very unprofessional and rude! The worst experience I've had ever renting from any rental car company.

Need training on Customer Service, don't expect the car you reserved online they will just up charge you and say the locked the keys in the car. You have better luck standing in line at the...