I went in for my service appointment for my laptop. I suspected my battery was not working properly anymore, and that's what I had brought it in for. When I got there, the staff were friendly,...
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Finally approached one of the three people working in the entire store to inquire about a tv, asked if we could turn sound on to hear the quality. Employee stated there were no remotes and no way...
Really great experience going here to Geek Squad inside Best Buy (it's on the left). They cleaned my phone and did a great job to fix it.
Shane in the service department was rude when it came to the installation of the remote start, we purchased. He was short, inconsiderate, and apparently incompetent. Our remote start is shorting...
Absolutely screwed up the Nintendo Switch 2 midnight release. I get that there were a ton of people in line, but it was so slow. Then they turned away over 100 people at midnight. No warning...
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