Thrifty Rent A Car

To understand my level of expectation, here is a bit of background. I've been in retail for 37 years and the last 10 of those were at the pinnacle as a Lexus tech specialist helping guests...

I have flown places walked in picked up my rented left. I usually book my car on EXPEDIA never have a problem. I went here to pick up a car that had been paid for in advance. I have never been...

POOR CUSTOMER SERVICE FROM THIS IGNORANT BLACK BOY. Dropped my rental car off on a Sunday(11/27). Looked at my account and charges were still pending by Tuesday. I went to the rental place to see...

I reserved a car at this office as I was flying into Longview. I thought this was the airport location and made a reservation for 2 PM. I was in Dallas Fort Worth airport waiting for my connection...

By far the absolute WORST customer service EVER. I reserved a car online through Hertz website. Paid for it in full. Set the pick up time for the latest possible time. Unfortunately, as a truck...