Travis H.
11/24/2025
This T-Mobile store was amazing due to the gentleman that helped me. He was very knowledgeable and extremely helpful. Can't remember his name but had glasses and a beard. Give that man a raise!
T-Mobile Experience Store
Closed
(16)
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880 S Preston Rd Ste 40
Prosper, TX 75078
T-Mobile Experience Store in Prosper, TX, offers a range of mobile services, including unlimited phone plans, home internet options, and various device choices from leading brands such as Apple, Samsung, and Google. Their customer-focused approach includes enticing deals like paying off current eligible phones and providing new devices through their Experience Beyond plan.
In addition to traditional mobile services, T-Mobile features innovative solutions such as the T-Satellite service, which connects users in remote areas where conventional towers are absent. With a commitment to providing the best mobile network experience, T-Mobile consistently strives to enhance connectivity for its customers.
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Reviews
4.016 reviews
Sara O.
2/15/2025
Wow!! Best customer service ever! The entire team here was so helpful, and so kind, especially Sheena! My husband, baby, and I went in to upgrade both our phones and our phone plan. They were...
Joe B.
5/8/2025
Customer service is absolutely amazing from this location. The store located in Prosper Texas is a customer experience store where associates are empowered to make decisions to help resolve...
Jarrett W.
3/2/2025
It's really hard to find retail phone carrier stores that are helpful, but this one has always been super super helpful. I passed two or three T-Mobile stores to get to this one anytime I need a...
Ann A.
5/26/2024
They're nice and patient with me. I'm pretty sure you have two kinds of customers. Ones who are excited and ones that are annoyed because they're having a phone emergency. I'm the latter.
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