Kurt V.
3/30/2025
Great experience with Madison today. Came to get an iPad and we got in and out in less than 30 minutes with it all set up and ready. This store was very nice and easy to shop and compare item...
T-Mobile Experience Store
Closed
(13)
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1913 Preston Rd Ste 100
Plano, TX 75093
T-Mobile Experience Store in Plano, TX, offers a comprehensive range of wireless plans, devices, and accessories designed to meet diverse customer needs. From unlimited phone plans to the latest smartphones and home internet options, T-Mobile provides competitive services and exclusive offers for new and existing customers alike.
In addition to its cutting-edge mobile technology, T-Mobile emphasizes customer benefits such as T-Mobile Tuesdays, TV streaming perks, and unique services like T-Satellite for connectivity in remote areas. The store promotes an easy switching process and incentives, including paying off eligible devices and offering new phones at no cost with specific plans.
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Reviews
3.0(13)
N L.
12/5/2025
Too busy to help customers if they are already helping someone else. They don't get up to show you anything or answer questions if they are busy. They point to point sure get up to show you...
Mj L.
2/11/2025
Just wanna share my experience this morning @t mobile plano. Tech support staff Nayeli was so accomodating and helped me with my problem on my iphone. She initiated to facilitate the appointment...
Charece S.
1/8/2023
I rarely come into a store location because the wait time is often long. However, today I needed to return a phone. I spoke with a sales associate named Rabiyh who seemed disinterested in helping...
Alexander B.
1/28/2024
lol guess time changes places. 2 years later and I had to come... absolute worst phone store I've ever been to. Omggggggg Like all the workers are like half stoned, taking so long :( Was really...
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