George H.
1/29/2017
This store is great! The two ladies that helped me were fast and extremely helpful with my iPhone swap! Thank You!!
T-Mobile
$$
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(16)
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2410 E Riverside Dr Ste H11
Austin, TX 78741
T-Mobile, a leading mobile network provider in Austin, TX, offers a range of plans including Unlimited and Prepaid options tailored for various customer needs. With a focus on customer benefits, T-Mobile enhances the mobile experience through features such as 5G coverage, device financing, and satellite connectivity.
The company distinguishes itself with promotions like paying off eligible customers' existing phones and offering new devices with their Experience Beyond plan. T-Mobile is recognized for its extensive network capabilities and commitment to customer service, making it a popular choice among users seeking reliable wireless communication.
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Reviews
2.516 reviews
Danika Y.
8/12/2025
No customer service omg. They don't acknowledge you when you walk in. They don't give you lil "we'll be with you in a moment" type of updates. Went in for the tmobile Tuesday item and was waiting...
Ben A.
10/31/2023
Wouldnt give me any information regarding a trade in when I called and when I came in store wouldnt take my phone even though it was in perfect functioning condition with no cracks scratches or...
Alyssa W.
1/28/2021
Well, not much has changed-- I figured the reviews were old so lemme give them a call! HAHA, no. The customer service ALONE drove me to another store. We are all going through so much outside of...
Theresa B.
3/9/2023
Horrible customer service. I was trying to activate my account and 'Denise' or whatever female was working March 9 around 715pm was horribly rude. I left and called to speak to a manager and she...
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