Rick H.
12/5/2025
Stopped to ask ask a question abt service Chris was very helpful and friendly. Came back to return equipment and Kevin was great talking me through the process and updating my account. 10 out of...
Spectrum
Closed
(26)
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2100 Dallas Pkwy Ste 102
Plano, TX 75093
Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services. Visit your local Spectrum Store at 2100 N Dallas Pkwy. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Plano Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment
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Reviews
2.0(26)
K C.
1/13/2026
We have been a customer since 2009 and relocated to California a week ago. The associate that help from the spectrum plano store said she would transfer service with our existing equipment said...
Sweetness N L.
1/4/2026
They say they are sales people. They are cashiers. They tell you they don't know anything cannot do anything all they want is to rush you out the door even after the online people told you tongo...
Greg R.
8/13/2024
Two stars is about right for Spectrum, a company 100% dedicated to the bare minimum customer service - a luxury a company enjoys when there are so few competitors. So, after having to install...
Karmen T.
8/16/2025
I want to know why a customer service rep thinks their opinion of you slow internet matters?!?! How about recertification for so your customers stay?
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