Principle Volkswagen Grapevine

Justin was great at helping us fix a problem, which they could have easily overcharged us for. We will make the drive to irving again as we trust them.

John Alford, made an appointment with me on a vehicle he knew wasn't running. He wasn't even there for the appointment.

Can't even write a real review of their service because it is impossible to reach them. I was told by an operator that the best way to talk with service would be to send them an email. This was...

Zero stars. Do not take your vehicle here for service. Nobody answers the phone. The service advisors don't ever follow up with you. 3 days with zero information and we find out 15 minutes...

Unfortunately the one star rating is from my personal experience with this dealership which has been very poor. I contacted them about a Mazda CX-30 they had on their used lot. I spoke with a...