Kim S.
12/17/2025
My Container was supposed to be picked up yesterday, 12/16/25 The driver never called to say he was on his way. I walked into my kitchen and saw his truck. He was unable to get the lift device off...
PODS Moving & Storage
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(82)
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101 Benelli Dr
Round Rock, TX 78664
PODS is your partner for smarter storage and moving services, with contactless delivery and pick-up, a range of portable moving and storage containers to choose from, a service network that spans North America, and award-winning customer service to make it all easier. Whether you are looking for a storage unit that is just steps away during a remodeling project, moving around the corner or across the country, or need to keep your belongings at our secure storage facilities, PODS offers a flexible and convenient solution. We will drop off a container, leave it for as long as you need, pick it up when you are ready, and if you are moving, we will redeliver it whenever you need it to a location in our service areas. Reach out to learn more
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Reviews
2.0(82)
Avery M.
11/30/2025
My service agent Scott was the best. It takes a while, but if you don't skip any steps and spend the bit on the phone to set everything up it does super smoothly. Curtis was so very on time and...
Michaela O.
6/13/2025
Should have called 1-800- PACKRAT. They have rescheduled our pick time 4 times. Customer Service is not helpful at all and same goes for the manager/supervisor. Manager said they would call me...
Alex W.
12/27/2024
*UPDATE: from 1 to 3 stars I was still cancelled on the morning of scheduled delivery, but after contacting their customer advocacy department (via email in comments) I surprisingly got a...
Cynthia S.
5/30/2025
I scheduled a POD a month in advance for May 31, 2025. On the day of delivery, the order was changed to June 5, 2025. Customer service told me that they had over-booked that date and then tell...
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