Luis was super helpful and walked me through the process of the issues I was having. Super easy and smooth. Was in and out quickly.
Optimum
(38)
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Terrible company. Everything works until you need help, then they don't cancel your service even after you ask, charge you for service on a device you're unable to activate, and refuse to refund...
I was told I was going to pay $148 to clear two months of unpaid dues (I had the money in my account, they had screwed up on which account it was to be applied to because I had an old account they...
If I could give Optimum no stars, I would. They are the worst cable company we've ever had. They now have outdated boxes that can't support Netflix. What's their answer? Get a new box but lose...
I've had a horrible experience with Optimum. My internet went down on Sept 4 and I reported it the next day. A technician finally came on Sept 7, swapped the modem, and left without confirming it...
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