Caleb L.
8/12/2025
Seems like I'm not the only one that's being held hostage by Optimum - called and explicitly asked to cancel service, only to be jerked around for 45 minutes (agent ignored my requests, put me on...
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1921 N Preston Rd Ste 40
Prosper, TX 75078
At Optimum Prosper, TX, we are not only a cell phone store but we also provide and service your Internet needs.. With the latest 5G mobile phones running on Americas largest 5G network, you can stay connected with cutting-edge technology. Enjoy in-person support and shop with one of our Retail Specialists. Our high-speed Internet service provides reliable and fast connections for all your online activities. Explore Optimums products, plans, and services, and see how Optimum can save you money on your Internet, TV, and Mobile bill. Our excellent customer service will help you find the perfect device and plan to meet your needs. Visit us today at Prosper, TX.
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Reviews
1.015 reviewsAllen H.
11/22/2025
I returned all my equipment and asked to cancel. 30 days later I get a bill and find out that my service wasn't cancelled, even without any equipment. We have switched to Nextlink and they...
Julie R.
10/12/2025
Optimum service is absolutely awful! We have been trying to cancel service for 3 months! We switched providers so we aren't even connected to their service and they are still trying to charge us...
Gj M.
6/5/2025
My Internet would not work. Called and told them. They said would send someone. I asked if they were going to charge me because I'm on a very low fixed income. They promised me they would not. I...
Keith C.
5/26/2025
I am done with this service. Paying 323.00 for basic services company is a ripoff. In Amarillo, Texas it was the only cable until AT&T laid some lines in my neighborhood.
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