Optimum

For a digital media company, your website is terrible. Accessing email rarely works, but the payment section always works. Your site seems out if date and unresponsive.

If I could give less than zero stars I would! I "try" to work from home. Optimum makes it nearly impossible. Today we have had 7 outages in my area & as soon as it comes up it goes out again....

Tried for over two hours to cancel my internet. I've paid my bill but you can't cancel until the end of your billing cycle so they can keep your money for no services. totally ridiculous. I had...

Worst customer service in any industry. Took 40 minutes to cancel account, then they charged me a partial month even though I cancelled during my current billing cycle.

Tried to return Optimum equipment and successful. Store employee gave me a card to call to cancel account. Optimum couldn't find account under name or address or phone #. No account number as no...