So I will preface this by saying I was here last July for a recall on my 2013 KIA FORTE and while the experience was okay from the service perspective but not great from a customer service...
Moritz Kia of Hurst
(113)
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Moritz Kia service ends the second you close the deal. I have in writing that they will replace the cracked windshield I purchased this summer. They told me it would take a week or so to get in...
Took car in for warranty work got it back with 2 non-warranty expensive issues!!! Service writer lied to me on more than one occasion.
I've never been treated so badly at a car dealership, especially by the floor manager who immediately was talking down to me because I was trying to be a smart consumer and save money. His first...
Everything is peachy while you're in the process of buying a car from them (other than the very rude finance guy). But once the contracts are signed, you become a 2nd class citizen, PARTICULARLY...
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