Macy's Backstage

I want to talk about one product, and that is Sunday Riley. Honestly, I shop Macy's exclusively "online." I get, each and every time, the best customer service. I buy dresses, shoes, perfume and...

I went into Macy's today to pick up an order I made a week ago. Walked up to the front desk and said I was here to pick up an order. Lady at the desk ask for an order number and I then realized I...

The ladies at the makeup counter (Estee Lauder/Lancome) were great. They were very friendly and helped me and my daughter find all the face care products we were looking for. When in the jewelry...

Good luck getting an associate to help you here. You can be looking them right in their eyes and they will pretend you aren't there. I would rather shop someplace else where associates are...

I purchased an item today for same day delivery. I received an alert stating the item and delivery was cancelled. I called the number provided to see about getting another item sent (I was hoping...