Grapevine Ford Service Center

Service (oil change, brake fluid flush, coolant flush) was done much faster than expected. However, several of the dash screens were removed from the options (calm screen, trip 2, intelligent 4WD)...

The most incompetent group of people you can meet or do business with. James being number one he's a complete idiot. I have an audio message. If anybody wants to text me I can send it to you. He...

Lied to over the phone by a clueless middleman-they swore up and down we'd have a loaner, so I drove half an hour from Dallas. Got here: no loaner, no apology, no manager-just one useless service...

I had a great experience. This is my first Ford truck and first time using Grapevine Ford's service department. There was a recall for a software update for the brakes. I called and spoke to Jimmy...

Schedule an appointment a week out and when I arrived on a Tuesday they said I'd be lucky if they got to it by Friday. Purchased the truck from Grapevine Ford. Side note haven't even made second...