Amy T.
3/21/2023
They have let us run out of propane twice now. No hot water, no heat, no stove. It's going to cost us nearly $1,000 to switch to another company but it is well worth not staying with this terrible...
Ferrellgas
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4803 US Highway 183 S
Austin, TX 78744
At Ferrellgas, we work every day to Fuel Life Simply. This Ferrellgas refueling depot proudly delivers propane gas to residents and surrounding communities of Austin. With great service, reliable propane supply, and nearly a century of experience, you can trust Ferrellgas to deliver. To sign up to be a customer or connect with a Customer Service Professional, call (512) 385-2130 during business hours (Monday-Friday, 8 a.m.-5 p.m. local time). After hours, we have a 24/7/364 team dedicated to emergency service. To place an order for a propane refill, pay your bill, or track your order, do so anytime by logging into MyFerrellgas to access your account online.
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Reviews
1.540 reviewsE. D.
11/7/2025
Terrible! Terrible! Terrible! I had an appointment for someone to come and hook up a new heater and turn my propane back on. I had to get my floors redone & the propane had to be disconnected....
Joe G.
1/14/2024
Absolutely the worst customer service. Once again we have run out of propane on the coldest day of the year. They are supposed to autofill our tank but never seem to figure out that we use more...
Andrea M.
1/23/2024
Ferrellgas provides absolutely ZERO customer service. Somehow I fell off of the keep-fill program. My tank was down to 35% before this past freeze that started on 1/14/24. I ordered my propane on...
Marisol T.
2/6/2023
If I could give zero stars I would. I placed a prepaid order 8 days ago, still waiting on gas for the house my elderly mom lives in. However, three days ago I smelled some gas outside, called...
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