Enterprise Rent-A-Car

So, the short story, an individual that should not be driving, rear-ended the Explorer behind me, knocked them into me, knocking me into the pickup in front of me. The Explorer was a total loss....

I had to confirmed reservation for pick up at noon. 2 1/2 hours later, they brought a car inferior to what I had reserved. No other options. Horrible.

Today, I called to make a reservation. Unfortunately this service has been outsourced to other countries. I came to get the car and the representative said there were no cars which left me...

I went to exchange a car that I got in Miami because the horn wasn't working and one of the tires were leaking. Angela brought a new car out and was going to exchange it, but when she did the walk...

Madison and the other woman in the Spring Branch office were very professional, responsive and knew their jobs well which was refreshing! I also met a gentlemen who drives the cars around for them...