DealerSocket

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7301 State Highway 161
Irving, TX 75039
+1 (949) 900-0300
http://www.dealersocket.com
Established in 2002, DealerSocket Inc. is an automotive dealership Customer Relationship Management (CRM) solution company. With over 30,000 active users and 90 percent plus customer retention, it is one of the leading management solutions for dealerships in the United States and around the world. The services offered by the company enable companies to connect with its prospects, customers and employees by delivering relationship management solutions that automate the work force and give access to real-time relationship information. In 2010, DealerSocket Inc. acquired Southern California-based Carmind, a provider of online sales training tools for the automotive dealer community.

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Reviews

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1.538 reviews
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Jimmy R.
2/4/2019

Not impressed at all with the quality of the CRM. A lot of bugs and issues with this system, and it becomes more of a hassle than an advantage. The customer service has kind people, but very long...

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Drew D.
11/6/2025

Absolutley this worst system in total to use. My dealership has used their IDMS and CRM for the last 5 years and daily, I mean every day, both CRM and IDMS will freeze and come back with errors...

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Joshua B.
12/5/2024

The absolute worst CRM, if you could even call it a CRM. You're better off using a notepad and pencil. It's confusing, non-intuitive, makes you work three times for the most simple of tasks. It...

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Fred Frederick C.
8/21/2023

By far the worst mistake our dealership has ever made in signing with a company. Sales team was misleading with it's capabilities and with the contract signing. The system is underwhelming and...

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Brendan K.
6/2/2022

Horrific software! Not user friendly in the slightest bit... Desking tool is a joke. Reports are a joke. Closing internet leads better not be high on your priority list. God forbid you need...

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