Joel-Paul M.
8/7/2025
I don't get the points of many negative reviews. COAU was very front and need to be clarify in person rather including any misunderstanding than waltzing on auto bot phones. Bring the...
City of Austin Utility Service Center
Closed
(53)
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8716 Research Blvd Ste 115
Austin, TX 78758
The City of Austin Utility Service Center in Austin, TX provides essential utility services to residents and businesses in the area.
Offering a range of services such as water, electricity, and waste management, the center plays a crucial role in ensuring the community's basic needs are met.
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Also at this address
Reviews
1.553 reviews
Natalie K.
1/8/2026
I contacted Austin Utility regarding a residential address account query, and Ms. Mahala helped me wonderfully on the phone. I am in process of moving, and she went the extra mile to submit a...
Tracy M.
5/22/2025
This place of business needs new employees. To have 1.5 stars and obviously they still don't care what kind of service their customers receive. I guess the problem is there is no competition....
Heather B.
1/11/2023
The lobby is spacious and clean. There's clear organization for customers. The employees I interacted with were friendly and kind (not sure why there are negative comments about employees). They...
Jay U.
3/3/2024
Overall 1.5 stars for this service center? I have no idea why. We went there to sort out an electrical connection issue on a Friday morning. Three counters actively working. The gentleman who...
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