Budget Rent A Car

The people are nice but the operations are like the 1990s. Everyone has to stand in line at the counter to get a car. And get the printout and keys. When the shuttle arrives from the airport there...

Such POOR service, stuck with no car. Gladly went somewhere else and will never call them again!

Don't think twice and rent at the airport. I rented a Kia Soul and got a lemon. We got 40 mile out of town, stopped to get a drink. I got out of the front passenger seat and my clothes were...

One of the worst customer service experiences I've never had. We called twice about a car, both times we were told there was a car, put on hold, then someone answered the phone and rudely said...

Steven was a tremendous help during a snowstorm in Amarillo. I and another customer were the last flights in and both our cars were stuck in the snow. Steven and another wonderful employee, that I...