While I give the BMW app 1 star, I give the service department at BMW 5 stars! My app keeps sending me in to see them when I don't actually need to be there. Luckily, the service staff is very...
BMW of Austin
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We drove over 2 hours to BMW of Austin for a pre-approved purchase with a trade-in. We called ahead, told them exactly when we'd be arriving, and even kept them updated via text with our ETA....
Took my 2011 BMW 328i in for a misfire on Monday 11/17/25. Alejandro Martinez was the service writer who did a fantastic job in saving a little money and with his communication skills. However, I...
Please remind your service technicians to wipe their oily hands before touching the inside of cars. I have had the white leather stained twice. Service department is IMPOSSIBLE to call...
This is for Service, not sales. I have a BMW X3 for my wife and an X1 for my daughter, both sales experiences were outstanding. My wife's 2023 had the rear headliner becoming undone. Simply...
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