Went in to look at thermostat. I had been in 3 other stores trying to get some questions answered. The other stores were not avaliable or helpful. Colin was super. He was knowledgeable and...
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I got no help in the store so I went home and ordered online and they use fedex to deliver at times that we are at work. they require a signature and will not allow us to pick it up. I have to...
Unhappy with Best Buy today. Bought my 2nd LG OLED TV in a couple of months there last week. Also bought their premium membership, whatever it's called. Scheduled the deliver for a week later to...
Ordered a printer from BB online and was sent the wrong item, the item I was supposed to receive was in-store in New Braunfels. I went to exchange the wrong item for the correct one and was told...
27 Jan 2025. I had a very positive experience using the Geek Services Desk at the Best Buy Store in New Braunfels. My wife's MACBOOK was locked up due to general ineptitude, and I brought it to...
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