Bbx Technologies

BBX Technologies in Richardson, TX offers Vuesion QX, a Cloud Hybrid Contact Center solution designed to elevate customer experiences with innovative technology. Their all-in-one Contact Center delivers flexibility in deployment models, robust features for customer engagement, agent empowerment, and supervisor monitoring, as well as integrated IVR, auto dialers, and workforce management.

With a focus on enhancing customer experiences, BBX Technologies provides advanced first call resolution, VIP routing, callback queues, and post-call surveys. Their web-based software empowers agents to work from anywhere with real-time dashboards, while supervisors benefit from rich analytics, monitoring, and workforce management tools for smart scheduling and call reporting.

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