Valvoline Instant Oil Change

Honestly, I was apprehensive about going here because of some of the other reviews. After the dealership completely dropped the ball though I decided to drop in and give it a go - and I am so glad...

Their techs are incompetent. They don't know that no means no when they're trying to upsell you. They will break things and refused to cover the damage. If I could give them zero stars I would....

Limped my car into Johnson City today because my serpentine belt was fraying and about to break. This place advertises "We will replace your belt!" Be warned, they do NOT stock all belts. I'm glad...

You know how you can have a very different experience from one shop to another? This was one where I really left with the full knowledge that I'd never be back. I don't give many scathing...

Go in for routine oil change, car has 50K + miles, so not new. Ask them to make sure they have the right size filter for this Mitsubishi. Of course the filter needs to be changed even though...