J M.
6/27/2025
Product is pretty good. Shipping is painfully slow with no updates from seller. Customer service is almost nonexistent.
Charles Chips
(6)
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535 Dry Valley Rd
Cookeville, TN 38506
Charles Chips in Cookeville, TN is the largest independently owned food service distributor in Tennessee, with a focus on providing high-quality products and services to customers for over 60 years. Their state-of-the-art facilities and commitment to innovation ensure that they offer a wide range of food categories, beverage programs, janitorial items, and chemicals to meet the needs of restaurants, schools, hotels, and convenience stores in Middle Tennessee and Kentucky.
Under the leadership of CEO Jimmy Mackie and President Bob Mackie, Charles Chips prides itself on being a family-owned business that values integrity, quality, and customer satisfaction. With a dedication to helping their clients succeed and thrive, Charles Chips is a trusted partner for businesses looking for a convenient and cost-effective food service solution.
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Reviews
1.56 reviews
Bruce H.
11/25/2025
Order placed 12 days ago. No delivery. No tracking info. 7 emails unanswered. Phone mailbox is full. Tha absolute worst customer service I've encountered. Do yourself a favor and skip this vendor.
Paul D.
12/10/2025
Placed an order a month ago... still haven't gotten the order and they haven't answered the emails I sent asking for an update. How can customer service be this bad and this place stay open? Every...
Nick M.
12/1/2025
Not received my order after 3 weeks. Prepaid and requested refund. Have not received any answers to my 3 emails.
M L.
10/28/2025
I'd give a negative star if I could. I placed an order that was a gift in May 2025 that cost over $80. I've sent many many emails and voice mail messages when the box is not full. In July I was...
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