Lauren L.
8/7/2023
Two stars because for the most part the Customer Service agents are very kind and patient. My mortgage got transferred to RoundPoint from Mr. Cooper, which was probably the easiest mortgage...
RoundPoint Mortgage Servicing
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(649)
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446 Wrenplace Rd
Fort Mill, SC 29715
RoundPoint Mortgage Servicing LLC, based in Fort Mill, SC, is a trusted partner in successful and sustainable homeownership. They offer a range of services including mortgage payments, tax season support, and assistance with reverse mortgages.
With a focus on customer convenience, RoundPoint Mortgage Servicing LLC provides easy access to account information through their mobile app and paperless statement options. Their commitment to transparency and customer satisfaction makes them a reliable choice for mortgage servicing needs.
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Reviews
1.5649 reviews
Sanket P.
7/22/2025
I have never had any issue after our mortgage was sold to Roundpoint as it was just paying regular mortgage payments and that's about it. This year in May we got hit by the hailstorm and our...
F P.
12/9/2025
Absolute dumpster fire here. RUN away as fast as you can. Insurance checks are never signed and returned. Have 2 liens on my property been waiting 3 months!!! Worthless DEI customer service reps...
Nancy N.
11/7/2025
For no reason at all, RoundPoint started taking 2 times the amount for the escrow account for taxes and insurance as a cushion. Customer service I contacted by phone wouldn't tell me why and...
Jessica E.
10/17/2025
I reached out as the owner requested. I received some emails back stating they couldn't find a record of my interaction. I provided all necessary information. They stated I was not authorized on...
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