Tommy W.
9/18/2025
During my visit, the staff was extremely professional and courteous. I called ahead of my arrival and Ms. Freda met me at the door. She was extremely polite and expressed a deep level of knowledge...
Kay Jewelers
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481 Town Center Pl
Columbia, SC 29229
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story...
Also at this address
Reviews
2.59 reviewsJoy S.
6/30/2025
Took my necklace for a repair and they swapped my necklace with a thinner/ smaller version of my necklace! I've made several complaints, spoke with customer service and have not heard anything...
Haley T.
8/15/2025
Do not purchase anything from this company! They DO NOT back up their customers at all! I purchased a cross necklace that broke less than 6 months later. It was a considered a total loss because...
Joy S.
6/30/2025
Swapped out my necklace when they were suppose to be repairing it for a smaller/ thinner necklace! No one will call me back other than to say the pictures that they took are the same chain! I'll...
Erwin V.
9/21/2025
Horrible customer service do not come to this Kay jewelers me and my soon to be wife walked in to look for wedding rings and they ignored us.
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