The Pell - JDV by Hyatt

I had such a wonderful experience at this hotel! Eric, the general manager, went above and beyond to help me. My phone was dying late at night, and since my family was asleep, I didn't want to...

This place *routinely* scams paying customers for $500; accusing each and every one of smoking in their room. They have sensors in each room that act as judge, jury, and executioner in fleecing...

Beautiful hotel with wonderful services and amenities. Looks as gorgeous in real life as it does on Instagram. However, I heard several guests at check out arguing about a $500 smoking fee on...

EDITED TO ADD: IF YOU ARE FALSELY ACCUSED OF SMOKING AT THE PELL, I RECOMMEND YOU MAKE COMPLAINTS AGAINST THEM WITH THE BBB, FTC, AND YOUR STATE'S ATTORNEY GENERAL'S OFFICE. YOU WON'T GET ANYWHERE...

We stayed 4 nights recently with our dog and could not have been much happier. The room was up-to-date and clean with all the amenities we expected. I asked for the room to be cleaned early each...