Rhode Island Eye Institute

The front desk people in both the contact lens and medical sides are rude, slow, and incompetent. Something is always broken: the phones, the printer, etc. A typical phone call requires being on...

This is for the office staff. They are rude and incompetent. No one knows anything about you or your info when you call. Even when you leave a detailed message- nothing. The call hold times are...

My daughter has been a patient of Dr. Donahue's for 9 years. We love him. However, it seems to get harder every year to get someone on the phone, and most recently trying to get a contact lens...

Is this an eye doctor or a germ-sharing social club? If you're looking for a vision test and a respiratory challenge, this is the place for you! The staff operates under the bold assumption that...

One word - rude!!! After waiting almost an hour (for a 2nd time) on hold to speak to someone in their office, the little (insert your own word here) hung up (intentionally) on me!!!!! Hindsight,...